Parts & Service
Need a replacement part or a technician? Send us your equipment's manufacturer, model and serial number and we'll confirm the right part or book the service — no guesswork.
Request parts or service
The more detail you include, the faster we can quote. Model and serial numbers are usually on the data plate or frame label.
Find your model & serial
- Pressure washers: data plate on the frame, near the pump or burner.
- Furnaces & boilers: rating label on the cabinet side or burner housing.
- Parts washers: label on the back panel or inside the lid.
- A phone photo of the label works — just mention it and we'll reply so you can send it.
Lines we support
Parts & service FAQ
Do you ship parts outside Atlantic Canada?
Yes — we sell and ship parts and products to customers across Canada. Send your model number and location and we'll confirm availability and shipping before you order.
Where do you provide on-site service?
On-site service is based out of our Truro, Nova Scotia shop. Tell us where your equipment is and we'll let you know what service options are available for your location.
I don't know my model number. Can you still help?
Usually, yes. A photo of the machine and its data plate, or a description of the brand and size, is often enough for us to identify the right part.
Can I bring my equipment in for repair?
Yes. Call ahead so we can confirm parts are on hand, then drop it off at 280 Main Street, Truro.